And now I have more proof. Thanks to my dad for passing the link along.

http://www.kevitivity.com/geeksquad.html

Unbelievable. This sort of thing erks me so bad. There are people in the IT business that give all of us a bad name. The ones that understand the issues top to bottom, enjoy what they do, and bend over backwards trying to get people working comfortably on their PC's. Why would you cut the cables, why? The only reason I can think of is trying to hide what you really did!

I've had my own personal issues with Best Buy. I've had several instances where personal friends and friends of the family have gone to Best Buy with a "Hard Drive Crash", and where told all the data is unrecoverable. I end up getting wind of it, and take a quick look only to find out that a quick restore from an XP disk fixed the problem. Or even better where that wouldn't even work but hooking it up to another Windows box was able to open the drive and view all the files. The most common type of recovering for me is hooking it up to my laptop and pulling off all the data inside Linux. Yep that's right, using Linux to recover all the lost for a File system failure. There are livecd's that provide the same functionality.

This is just ridiculous. And yet another reason I boycott Best Buy and refuse to do business with them to the best of my ability.